Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 8, 2024

Really good tool and easy to use

Neo Shop
Denmark
Over 1 year using the app
April 6, 2024

Great free chat app that has very similar functionnalities than other app that charge you 20-30$/month

Woodstock & cie
Canada
4 months using the app
February 18, 2024

this app is very convenient and work good

Zippy Dynamics Dog Apparel
United States
About 3 years using the app
May 15, 2024

Muito bom

Pituka Wear
Portugal
Over 2 years using the app
April 3, 2024

Easy to use. I like the ability to add photos.

Carolina Bling Queen
United States
About 2 years using the app
December 13, 2023

very helpful with taking care of my customers needs. also, the quick response is a plus.

Black Don't Crack®
United States
Over 1 year using the app
December 4, 2023

Super easy to navigate, answer customer questions and locate the order their inquiring about.

Bubble Baby
United States
About 1 year using the app
March 25, 2024

Its great for us because we have people and can cover the hours .

SassyAssyClubwear
United States
8 months using the app
January 23, 2024

This app is great if you have someone to monitor it in real-time to give customers a quick answer to their questions.

Salvage & Co Indy
United States
7 months using the app
April 21, 2024

Pretty handy

Your Western Decor
United States
9 months using the app