Reviews (5,673)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

November 3, 2023

Luxbags
Hong Kong SAR
7 months using the app
October 22, 2023

Yellow Apple
India
6 months using the app
October 19, 2023

introstemmx
Mexico
5 months using the app
September 26, 2023

GORILLA SQUAD JP
Japan
4 months using the app
September 22, 2023

MUCIAKIE
China
3 months using the app
October 18, 2023

ASTOONS STORES
Iraq
3 months using the app
November 7, 2023

Happy Threads
India
3 months using the app
September 27, 2023

Roohts
United Kingdom
About 2 months using the app
October 17, 2023

Trade Door Handles
United Kingdom
About 2 months using the app
October 14, 2023

Gloztik
United States
About 1 month using the app