Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

July 8, 2024

Excelente servicio!

WellabMexico
Mexico
Over 1 year using the app
December 11, 2023

Very good app and it has all the things you need for your business.

Empires Cleanse
United States
7 months using the app
August 6, 2024

jag gillar att jag kan skriva färdiga svar till ofta ställda frågor. jag kan också chatta direkt eller indirekt med kunder. Smart och simpel lösning.

deltidare.se
Sweden
13 days using the app
January 8, 2024

Allows our partners to contact us immediately, a necessity in todays platforms.
Thank you

BASEBALLCARDSTORE.CA
Canada
Almost 3 years using the app
January 30, 2024

Very cool app that has its own phone app. When a customer messages me, I get the notification and it allows me to respond immediately. I love it. It makes it easier to provide fast customer service and to be able to answer customer inquiries instantly. Sometimes I'll miss an email, but I never miss the Shopify Inbox alerts.

FUZED LABS
United States
19 days using the app
February 2, 2024

It is a great and practical application, in our opinion, the only problem is that it sometimes logs out of the account automatically from the mobile device application. thanks. ( www.rehome.com.tr )

Rehome
Türkiye
4 months using the app
November 26, 2023

Wish i could gotten the notification through the main app similarly like the Order notification.

Enthrall Sense
United States
10 months using the app
April 23, 2024

Helpful directions, easy to navigate and reply to people.

Shopitland
New Zealand
6 months using the app
December 21, 2023

My experience was great. But, i would suggest it may appear on the app too for smoother experience.

Mokshali Jewelry
India
12 months using the app
February 19, 2024

this life change and fast way to repleis customers they have good job for ecommarice

Legendtime
France
3 months using the app