Reviews (5,741)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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It´s pretty good. Maybe you can do something about customers who swear but other than that it is really good.
It's been easy to chat with people interested in the store directly through the chat function on the website. It gives a little notification when there is a new message, which helps me keep on top of things when people are looking for help.
Very easy to set up. It's a great way of communicating with customers in real time.
Excellent app. I love the ease of using Shopify Inbox. It shows the customer order number in the chat, which make it super easy for me to track the order and provide an informed answer to what the customers are looking for.
I love it.
It's quite good to see text here in shopify exploring more new things
works great, I never miss a message.
Great tool, makes replying and seeing what our customers need much quicker!
satistfies with this app.
seems to do the job. no complaints thus far.
Very useful, feature rich, but simple. I recommend it.