Reviews (6,048)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

May 10, 2024

It is nicely integrated, but sometimes hard to locate/remember where to find on the dashboard - desktop, mobile, inbox - so I can reply.

From Lex's Pantry
Canada
Over 1 year using the app
February 29, 2024

Easy to use and able to communicate with our customers effectively.

OBEASY.COM
United States
4 months using the app
April 6, 2024

Great free chat app that has very similar functionnalities than other app that charge you 20-30$/month

Woodstock & cie
Canada
4 months using the app
February 13, 2024

Easy to navigate and use this system.

Zing Drone Delivery Inc.
United States
10 months using the app
June 5, 2024

Two words: Quick, easy!

Southern Coffee Services
United States
Over 1 year using the app
July 4, 2024

Messages are fast and well presented. Very happy with Shopify Inbox.

safewastesolutions
Australia
About 2 months using the app
June 11, 2024

Parceque c'est la meilleur plateformre pour le E-commerce. avec shopify tu reste en contact avec tes clients.

Boutique Beauté Santé
United Kingdom
4 months using the app
April 8, 2024

Very useful for store communication with customers

Galore Bargains.com
United States
Over 1 year using the app
March 6, 2024

Excellent app, does everything we need.

Wickedly Welsh Chocolate
United Kingdom
12 months using the app
June 14, 2024

This app has really been helpful to us. It doesn't just get the job done, it also captures customer's intent and where they are at on their journey to conversion.

IT Parts 123
Australia
3 months using the app