Reviews (5,960)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

June 18, 2024

im just at 3 stars cause its a little iffy.. but does its job

Home for the LDly
Australia
About 1 year using the app
May 1, 2024

Very easy to use. Satisfy customer here!

Legend Lines
United States
Over 2 years using the app
June 5, 2024

Two words: Quick, easy!

Southern Coffee Services
United States
Over 1 year using the app
May 1, 2024

so far so good. for a basic, free messaging system it's doing what we need.

OwlCrate Book Emporium
United States
About 1 month using the app
May 8, 2024

I like that it pops up in my regular email. I dont always remember to check Shopify.

Mark Bodē
United States
12 months using the app
July 16, 2024

Nice Feature and Very Helpful

Credible Tees
India
13 days using the app
July 10, 2024

muito prestativo

DUEROS Brasil
Brazil
Over 1 year using the app
April 27, 2024

This is awesome. I prefer this chat function, versus emailing my customers from the business email address. this way, everything stays on my shopify site, and its essentially like texting. Efficient, safe, I love it!

UnDigable Digs
United States
12 days using the app
March 25, 2024

Shopify Inbox helps me to keep my customer conversations organized.

Blue Fox Crochet
United States
Over 1 year using the app
June 16, 2024

很好用,
也很 User Friendly

Home Buddy
Taiwan
About 3 years using the app