Reviews (5,741)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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The Shopify Inbox has helped secure orders on many occasions because we can respond to customer enquiries so quickly.
This app is great - we are a very small business and it makes offering the livechat feature super seamless. I answer chats at my desk or on the go on the mobile app. The only thing I wish they would add is an attachment feature. But I really like the send a product feature
its easy and it works.
Lord knows how much work it has answered.
I won't consider a different one!
It is a useful way to talk with customers, and the integration with Shopify is nice to use compared to other apps.
facil de usar y muy útil
https://949535-84.myshopify.com/discount/XN0A6PQJPCDC
It is very user friendly
è molto intuitiva e semplice da usare
Good way to establish ideas on custom orders.
really great app
close contact with customer needs and last minute questions