Reviews (6,048)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

April 8, 2024

Really good tool and easy to use

Neo Shop
Denmark
Over 1 year using the app
September 30, 2024

não aparece no tema craft. um tema nativo da shopify. ja desinstalei e voltei a instalar e continua a nao aparecer.

Forma & Afeto
Brazil
About 1 month using the app
April 25, 2024

Works well, does what it says on the tin, and is reliable.

Anti Vibration Methods (Rubber) Co. Ltd
United Kingdom
10 months using the app
July 29, 2024

easy to use!

ODC DEALS
Canada
Over 2 years using the app
June 23, 2024

messages are easily submitted and received.

THE SKINTIMACY BAR
United States
About 1 year using the app
May 2, 2024

I found an issue syncing my messages between my phone, iPad and desktop computer. Seems the messages are wrongly time-stamped. Earlier messages are appearing a the bottom while the latest messages appear above, on different devices.

InTrigg Hobbies
Singapore
About 3 years using the app
April 29, 2024

I recommend this app, fast , reliable in real time chat

Carmen's Tailoring Studio
United Kingdom
Over 3 years using the app
July 19, 2024

Nos gusta bastante, se trabaja cómodo solo que sería mucho mejor poder enviar archivos adjuntos, no sé porqué nosotros no podemos hacerlo.

Smart House Mexico
Mexico
Over 1 year using the app
Edited July 2, 2024

Easy to use. Enable us to provide a much better online customer experience

Distillique
South Africa
3 months using the app
May 24, 2024

Everything is fine!

Metal Time Workshop
United States
Over 2 years using the app