Reviews (5,556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing sales and improving customer service. Key features include "Quick Replies" for faster response times, seamless Shopify integration, and access to customer details like cart items and order history for personalized service. The app also offers automated responses and mobile functionality, allowing for effective management of interactions on-the-go. Merchants appreciate the reliable, user-friendly interface with real-time notifications that ensure timely responses, and the supportive Shopify team that helps maximize app usage.
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Utile
its really helpfull app and easy .
Semplice intuitiva, essenziale, funzionale e GRATUITA, brava Shopify
Bestttt
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.
Very easy to use and instant messaging for the store.
We use it because it comes with Shopify plus. It's very basic by comparison to LiveChat. It works fine as a starter conversation with customers, however does not provide near the information for the client as LiveChat did.
I makes customer communication really easy and everything - the inbox and chat are in one place!
Fast delivery of message and great alerts
Not being able to hit return whilst replying is a real issue. So painful!
Thank you for taking the time and sharing this feedback. We'd be happy to share your feedback on not being able to hit return during live chat replies with our developers for considerations with future releases. Cheers! -Elias, Shopify Support