Reviews (4,685)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick response capabilities and seamless Shopify integration, enhancing customer service efficiency. They value the AI-powered reply suggestions, automated responses, and real-time access to customer profiles and cart contents. The intuitive interface, ability to send product links and coupons directly in chats, and mobile management capabilities are also highlighted. Its cost-effectiveness and reliable performance are major advantages.

June 4, 2025

Excelente, me gusta. Muy fácil de utilizar y la gente entiende muy rápido como funciona. Me gusta, lo único que trabajaría a futuro sería implementera IA.

Salmon Marketplace
Chile
5 months using the app
May 26, 2025

Works well and my customer like it.

Aviator Sunglasses
United States
Over 4 years using the app
February 21, 2025

E muito prática mas falta a tradução automática, no meu caso que trabalho com vários países tenho que recorrer ao google tradutor o que demora muito tempo ...

Active Nutrition Plan
France
3 months using the app
February 14, 2025

Simple to use and a great tool to help customers directly communicate with us on their favorite product.

Southside MMA Thailand
Thailand
About 1 month using the app
February 15, 2025

This app keeps me posted with immediate questions and responses. My customers love it.

Tauntus Inc. Greek Store
United States
About 3 years using the app
December 25, 2024

This app centralized and consolidates your specific business customer received emails and associates them directly to the store, through your regular business gmail account. It saves you space, and it maintains historical email from the customer.

CATG Sports Footwear
United States
7 months using the app
May 21, 2025

convenient, reliable. glitch free

Pacey MedTech
Canada
About 3 years using the app
April 7, 2025

This is a good app that with some improvements, could actually be a 5 Star.

The Queen B Boutique
United Kingdom
Over 4 years using the app
January 24, 2025

Works as I need it to. It's actually my preferred way to communicate with customers.

Dune Goons
United States
Over 2 years using the app
March 21, 2025

I have an app on my phone that alerts me to messages so I can respond on a timely basis.

The Uniform Shoppe
United States
9 months using the app