Reviews (5,963)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

April 17, 2024

this is essential in our day-to-day interaction with our customers.

Brassworks Gallery
United States
Over 1 year using the app
September 10, 2024

Duidelijk en eenvoudig te gebruiken

Warmteshop
Belgium
3 months using the app
February 12, 2024

I would like to have more details about the customers and what pages they are on. Also more promotes for them on different pages

Mintwood Home
United States
About 1 month using the app
January 17, 2025

good work

Fitness Task
United States
About 1 month using the app
March 25, 2024

Its great for us because we have people and can cover the hours .

SassyAssyClubwear
United States
8 months using the app
August 31, 2024

Bin sehr zufrieden

StoffAkzente
Germany
10 months using the app
June 24, 2024

The app works, I get my messages.

Mother & Sons Fragrances
United States
10 months using the app
May 10, 2024

It is nicely integrated, but sometimes hard to locate/remember where to find on the dashboard - desktop, mobile, inbox - so I can reply.

From Lex's Pantry
Canada
Over 1 year using the app
April 15, 2024

Intuitive and good function

BGreater Shoes
United Kingdom
Over 1 year using the app
April 19, 2024

good livechat.. add whatsapp cloud api integration

Rayhan
India
Over 3 years using the app