Reviews (5,963)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

April 17, 2024

Excellent app for quick and immediate correspondance with customers! I recommend using this app.

Blakonik
United States
8 months using the app
July 22, 2024

Great job

Farmer Jaja
United States
About 2 months using the app
March 19, 2024

Good way to establish ideas on custom orders.

Yakups® RV Kayak, Bike, & Boards Custom vertical rack www.Yakups.com
United States
Over 2 years using the app
March 30, 2024

Works good, but there is some issues when sending a message. It always says "failed to deliver" after clicking send, but it sends after clicking "retry". It always sends the message on the second try.

StoresByNico
Denmark
3 months using the app
July 15, 2024

Très utile pour aider et répondre à ses clients :)

MYHAPPYCOOK
France
6 months using the app
April 3, 2024

It is very easy to be able to communicate with my customers this way.

Sweet and Simple Crafts
United States
Almost 2 years using the app
May 27, 2024

very handy

lovescottish
United Kingdom
Over 2 years using the app
May 2, 2024

I found an issue syncing my messages between my phone, iPad and desktop computer. Seems the messages are wrongly time-stamped. Earlier messages are appearing a the bottom while the latest messages appear above, on different devices.

InTrigg Hobbies
Singapore
About 3 years using the app
April 25, 2024

Works well, does what it says on the tin, and is reliable.

Anti Vibration Methods (Rubber) Co. Ltd
United Kingdom
10 months using the app
February 21, 2024

Beautiful Shop and all the products are nice.

Saba Style Hub
United States
5 months using the app