Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

Edited January 14, 2024

Looks good. It helps a lot to clients reach to you.

Chaku Alpaca
Peru
2 months using the app
April 9, 2024

Ótima ferramenta. Estamos satisfeitos. Ter o app Shopify Inbox está sendo muito útil para a nossa loja. Nos ajuda a interagir com os clientes, de forma gratuita, realmente melhorando a conversão.

Emmespcs
Brazil
About 2 years using the app
March 18, 2024

It makes replying to customers easy! Loving it so far.

Mineralogical Association of Canada
Canada
Over 1 year using the app
March 6, 2024

Excellent app, does everything we need.

Wickedly Welsh Chocolate
United Kingdom
12 months using the app
July 16, 2024

Es fácil de usar, amigable. Notificaciones en tiempo

JP Pierre
United States
3 months using the app
April 9, 2024

love this always going to be using this app

Winter Effective
Australia
3 months using the app
February 21, 2024

Beautiful Shop and all the products are nice.

Saba Style Hub
United States
5 months using the app
February 29, 2024

Easy to use and able to communicate with our customers effectively.

OBEASY.COM
United States
4 months using the app
May 28, 2024

good product

Online store
United States
2 months using the app
June 11, 2024

Great

Miraclehands
United States
Over 1 year using the app