Reviews (6,049)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

March 24, 2024

It's great so it doesn't get confusing between my emails.

Portyo
United States
About 1 year using the app
March 29, 2024

works great. flexible and can be used across multiple devices.

Upgrade Machine Works
United States
5 months using the app
May 26, 2024

Easy to use and keeps me informed when a customer has a question.

Central Ohio Apparel, LLC
United States
7 months using the app
September 27, 2024

Gute und schnelle einfache kommunikation direkt mit unseren Kunden

Helene Galwas
Germany
Almost 2 years using the app
May 7, 2024

So far, Shopify Inbox is great! We are able to have quick conversations with potential customers and the interface is easy to use!

MedTheories
United States
19 days using the app
May 1, 2024

Very easy to use and helpful on store conversion

Aroma Exclusive Perfumes
Nigeria
10 months using the app
August 19, 2024

Hola! funciona la app y es muy útil. Si es posible revisar la conectividad ya que siempre presenta un delay entre mensaje y notificaciones.

Cube Bike Store MX
Mexico
Over 1 year using the app
August 19, 2024

Great interface

MetalPlex
United States
Over 1 year using the app
July 24, 2024

great addition to my business

LovelyRLovely
United Kingdom
3 months using the app
May 6, 2024

A good way to communicate with customers.

Charlie Oven
United Kingdom
Over 2 years using the app