Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

May 30, 2024

Muito bom!Poderia integrar com meta e fazer um crm

OrlaRio
Brazil
4 months using the app
December 26, 2023

Excellente application qui fait le job.
Petit point d'amelioration, les reponses automatiques du chat ne sont pas traduites

MyLittleVendome
France
Over 1 year using the app
January 15, 2024

Easy service to use and makes customers feel appreciated. Thanks

Tani USA
United States
Over 1 year using the app
March 31, 2024

Connecting with customers is fast, and easy to use.

Extremely Beautiful LLC
United States
Over 1 year using the app
July 15, 2024

Muy facil de usar

Turner
Colombia
3 months using the app
May 28, 2024

muito boa, recebo automatico gostei muito, so poderiam expecificar o produto do cliente quando nos mandam msg

Tienda Nexday
Colombia
21 days using the app
July 9, 2024

Fácil de instalar y genera una buena conversación con los potenciales clientes.

SillaErgonomica
Chile
6 months using the app
March 29, 2024

works great. flexible and can be used across multiple devices.

Upgrade Machine Works
United States
5 months using the app
January 29, 2024

super easy to navigate and communicate

asila-allnaturalskincare
United Kingdom
8 months using the app
January 3, 2024

Inbox is great as it gives our customers a great channel to contact us and for us to instantly communicate with our customers

Naître
United Kingdom
3 months using the app