Reviews (5,741)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Inbox is great as it gives our customers a great channel to contact us and for us to instantly communicate with our customers
Easy to navigate and use this system.
Adding a Live Chat to the website has increased sales.
Very slick and lets you know what the customer ordered after your chat.
That's a very professional looking and easy to use app! Totally amazing in my opinion AND it's got an app for your phone so you can answer on the go!
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great to be able to address customers immediately
App works flawlessly. Great Job, Thanks
It's great so it doesn't get confusing between my emails.
It seems to work; the support is excellent.