Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

December 6, 2023

Very helpful to message our customers

Collide Apparel
Canada
11 months using the app
March 19, 2024

it is convenient and fast

Kikimora Fashion Store
United States
Almost 2 years using the app
December 27, 2023

So far it seems pretty easy.

Natural Aura All Natural Room Sprays
United States
11 months using the app
July 11, 2024

Ich finde diese Art der Kommunikation praktisch. Ich hoffe die Kunden auch.
Lg Herbert vom ZirbenLüfter® Team

ZirbenLüfter®
Austria
4 months using the app
January 8, 2024

everything in one place! and can use across mobile as well

Bedlam Beard Company
United States
5 months using the app
December 13, 2023

My customers like to engage with me through the chat!

Collage and Wood
United States
About 3 years using the app
December 7, 2023

Fantastic chat functionality with the perfect mobile app so real-time chats are never missed. We love the visibility into what product page the shopper is on when they engage the chat. Highly recommend!

Fountainful
United States
About 1 month using the app
June 29, 2024

i an very busy and i am alone

LUXURY PRODUCTS
Egypt
About 1 month using the app
June 17, 2024

good

marshallstore.ro
Romania
About 2 months using the app
February 25, 2024

Easier communication with customers especially that they feel it's a faster way to reach the store owner without the need of writing an email

LinDates
Canada
7 days using the app