Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

February 9, 2024

Works fine, we like it a lot.

BusyBox Corp.
United States
Over 1 year using the app
January 22, 2024

Its a faster way for customers to reach you and ask questions

Vermont Pure Herbs
United States
Over 1 year using the app
December 3, 2023

So far so good. Allows customers to voice questions or comments and we can respond very quickly.

BayMar Books
Canada
6 months using the app
December 19, 2023

Very easy to use and practical. We depend on it to stay in touch with our customers.

worksSOwell
United States
Over 1 year using the app
June 5, 2024

Its good!

Part Time Dragons
United States
9 months using the app
June 3, 2024

Very nice app.

ELITE WHEELS
Italy
17 days using the app
January 10, 2024

Easy to use and customers love it.

Eel River Coral
United States
About 3 years using the app
December 14, 2023

Great app, works really well on desktop pc but freezes sometimes on the mobile app.

Canvas & Panels
United Kingdom
Over 1 year using the app
March 15, 2024

easy to use and flexible. Haven't seen the need to purchase more complex solutions but really a shame messenger + WhatsApp chat isn't supported.

Donor-Network
Denmark
5 months using the app
April 27, 2024

It's so easy to use i will recommend others to do same

Vogue Glory
United States
7 days using the app