Reviews (5,745)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

February 5, 2024

Easy to install and use. It's added another way to connect with our customers. Highly recommend!

Stewart Surfboards
United States
20 days using the app
January 24, 2024

Works well and makes simple customer support easy

Print Panda
United Kingdom
4 months using the app
January 1, 2024

Having used Shopify Inbox for the past year, I can confidently say it's a game-changer. Its unified interface, real-time chat, and seamless integration have significantly improved my customer communication

Akway
India
3 months using the app
July 5, 2024

Me facilito el contacto con todos mis clientes y la resolcuion de dudas en tiempo real. Gran aplicacion la recomiendo apmpliamentte

D'REYES INSTITUTO MEXICO
Mexico
10 days using the app
June 3, 2024

Very nice app.

ELITE WHEELS
Italy
17 days using the app
November 28, 2023

I love how easy it is to use.

Msmakeit
United States
About 3 years using the app
January 30, 2024

love the way it keeps up with customers,and if they needme for anything.

woeclothing.net
United States
5 months using the app
May 7, 2024

Quick, easy, efficient

End Zone Kit
United Kingdom
Over 1 year using the app
March 3, 2024

easy to install and build up website!

CoolCustomJerseys
United States
4 months using the app
April 11, 2024

Works well

Cipher Flower
United States
About 3 years using the app