Reviews (5,723)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

August 17, 2024

also we want to the option of taking mobile Number from customer instead of email.

COSDERMA
India
28 days using the app
October 21, 2024

very good, easy to use!

Elfas Namuose
Lithuania
About 1 year using the app
July 19, 2024

Easy to use and get notifications from customers per set-up

USimplySeason
United States
About 5 years using the app
July 17, 2024

It is a good tool to stay in contact with customers in a faster and more dynamic way then through emails.

Fabrica de Baterii
Romania
Almost 2 years using the app
November 12, 2024

Salve, consiglio questa app perchè oltre ad essere efficente, dispone di un vasto bacino di utenti.

LoonyHub
Italy
Over 1 year using the app
July 15, 2024

helps streamline and so much nicer to not manage CS in email and keep within a space where all employees have easy visibility

Joy Street
United States
About 2 years using the app
November 15, 2024

very convenient for use.

HME MEDICAL
United States
2 months using the app
July 19, 2024

Wish it could be Text not e-mail....

Willi's Ski Shop
United States
Almost 2 years using the app
June 28, 2024

this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.

NOBODIES._.ANYTHING HAIR EXTENSIONS
United States
Over 1 year using the app
July 25, 2024

Very quick and easy way to communicate with our customers

One Stop For Safety
United Kingdom
11 months using the app