Reviews (4,716)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer interactions directly from the Shopify admin, noting its user-friendly interface and seamless integration. Its AI-driven features, like automated responses and text suggestions, save time and boost communication efficiency. The app is free, includes advanced chat features, and supports mobile accessibility with real-time notifications, which helps increase sales and conversion rates by managing customer interactions effectively.
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KLanten apprecieren het directe contact en voor de klantendienst is het een snellere manier ( i vgl met mail) om inzicht te hebben in wie de klant is.
We zouden de chat graag kunnen starten vanuit een order in Shopify. Bv wanneer een levering vertraging heeft of een product niet in voorraad is willen we via de chat in contact komen met de klant. Komt dat nog ?
Très intuitif et très pratique pour les clients qui veulent avoir une réponse rapide plutôt que de passer par un mail. Cependant certains pensent que c'est une IA et se déchainent un peu sur la messagerie .. N'y aurait-il pas possibilité d'avoir une bannière pour leur expliquer quand ils arrivent sur la messagerie ? Sinon application au top je compte bien la garder !
This is a good app that with some improvements, could actually be a 5 Star.
Really like how it keeps all my messages out of my email. We use this primarily for communication.
Works really well, customers use it and has let to conversions. Great!
This is the best app , very easy and user friendly
Ich finde Inbox klasse und kann sie jedem empfehlen, der auf schnelles kommunizieren, wert legt, vor allen macht sich das auch in den Verkäufen bemerkbar.
Easy enough to use and navigate
user friendly
This app centralized and consolidates your specific business customer received emails and associates them directly to the store, through your regular business gmail account. It saves you space, and it maintains historical email from the customer.