Reviews (6,027)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.

January 6, 2025

Very easy to use. I have been successfully interacting with clients.

MEERKAT ONLINE
Australia
3 months using the app
January 7, 2025

Love it! Works great.

MUTNT Gear
United States
About 2 years using the app
January 19, 2025

nice autofill features

Whole Meat
Japan
Almost 3 years using the app
November 10, 2024

It helps greatly with identifying spam.

The Sun Seekers Store
United States
About 2 years using the app
January 21, 2025

Absolutely the best platform for selling. easy to navigate.

DJ LOVE "THE LOVE LOUNGE BOUTIQUE"
United States
3 months using the app
November 21, 2024

Your AI tool is superb!!! Makes answering questions a breeze.

Everglades Farm
United States
Almost 4 years using the app
January 17, 2025

Easy to Navigate

Need a Trailer Part
United States
Over 2 years using the app
January 6, 2025

Excellent and very responsive. Quick to work and easy applications.

SensorySoft
Australia
6 months using the app
November 11, 2024

the automated replies were perfect.

DEVORSS PUBLICATIONS
United States
Almost 2 years using the app
November 13, 2024

It makes communication with customers easier. I like the fact that chat with customer is mentioned and linked also in their order history. I would like to be able to format the message, like in mail, before sending it.

Carnium Botanicals Polska
Germany
About 2 months using the app