Reviews (5,745)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

December 13, 2023

Good app, does what it says on the tin

PhreakClub
United Kingdom
Over 1 year using the app
December 20, 2023

Shopify is the very best in every area; ahead of the game, bravo.

MasterClamp
United States
Almost 2 years using the app
May 2, 2024

its great to be in touch with your customers.

Mc.Clery
Slovenia
4 months using the app
November 28, 2023

Great tool to have. Thanks.

Game Day Authenticated
United States
Almost 2 years using the app
January 15, 2024

Great amp to communicate with customers or prospects

B&G Guitars
Israel
About 1 year using the app
February 3, 2024

This chat plug application is super awesome. Fantastic and it's FREE what else you need.

electrobotic.in
India
2 months using the app
March 8, 2024

A good way to answer customer questions quickly.

ACE Pens
United States
About 1 year using the app
December 4, 2023

Very easy to use and helps me respond to customer inquiries on the go.

DatTeeBiz
United States
12 months using the app
March 12, 2024

I love it - it just like Gorgias but better and easier to use and free. It's one of my favorite apps

Wander + Lust Jewelry
United States
12 days using the app
April 21, 2024

this is very good for talking with customers

Luke’s 3d print shop
United States
5 months using the app