Reviews (5,964)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

April 8, 2024

Very easy and quick to read instant communication tool

prince-wear
United States
Over 1 year using the app
June 13, 2024

this is big help for a startup business like me

SoundPulse Hearing
Philippines
About 1 month using the app
May 15, 2024

perfect way to chat with customers.

Gold Numbers 4 You
United Kingdom
5 months using the app
May 5, 2024

products are free of sulfates, parabens, silicones and other harsh chemicals that can damage your hair and scalp. They're also enriched ...

product-details-catalog-management
Spain
About 2 months using the app
May 13, 2024

Really great app. Allows for efficient communication with visitors.

Kaveto
United States
9 months using the app
June 7, 2024

Easy to use and quick

Penberth Plants
United Kingdom
Over 1 year using the app
June 11, 2024

Man kann ganz unkompliziert ein gespräch per chet beginnen und man hat die emailadresse. der interessent hat mich kontaktiert worauf ich ihm eine email schicken darf.

Miss Gioia Bella
Germany
About 1 year using the app
April 9, 2024

Ótima ferramenta. Estamos satisfeitos. Ter o app Shopify Inbox está sendo muito útil para a nossa loja. Nos ajuda a interagir com os clientes, de forma gratuita, realmente melhorando a conversão.

Emmespcs
Brazil
About 2 years using the app
January 31, 2024

Really easy to use, love it.

Winks Design Studio,LLC
United States
Almost 2 years using the app
April 9, 2024

love this always going to be using this app

Winter Effective
Australia
3 months using the app