Reviews (6,053)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

April 7, 2024

Keeps me in touch with customers and performance wise it's very responsive.

Wormuth Farm
United States
Almost 3 years using the app
June 7, 2024

Easy to use and quick

Penberth Plants
United Kingdom
Over 1 year using the app
June 19, 2024

It works amazing and is fast and efficient

Flirtation Street
Canada
3 months using the app
June 13, 2024

very useful and professional

The Royal Store
Morocco
3 months using the app
June 25, 2024

Looks good and easy to use

Starlight Eco-friendly Shop
Canada
2 months using the app
December 12, 2024

good

Fitness and Comfort
United States
Less than a minute using the app
September 3, 2024

easy peasy so far

BushWear
United Kingdom
1 day using the app
September 5, 2024

J'aurais souhaité que les clients ne soient pas obligés de mettre une adresse mail pour envoyer le chat, mais je comprends que c'est nécessaire

Accessoires B2C
Congo - Brazzaville
About 2 hours using the app
March 2, 2024

the live chat does not update side by side i have to close the chat and come back:(

ezzewak
Pakistan
8 months using the app
Shopify replied March 7, 2024

Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support

June 13, 2024

this is big help for a startup business like me

SoundPulse Hearing
Philippines
About 1 month using the app