Reviews (5,966)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

July 28, 2024

great service ++++

My Pet Buddy
Australia
About 2 months using the app
March 1, 2024

A customer could easily contact me and I could answer. It might lead to a sale.

Dionne Lister
Australia
29 days using the app
February 13, 2024

Esta aplicação é muito prática, principalmente para o meu tipo de negócio, em que faço artigos personalizados. Os clientes que entram na minha loja muitas vezes têm duvidas de como podem encomendar algo que não está disponível para compra imediata e a Shopify Inbox, é fundamental porque é uma forma rápida de comunicarmos com os clientes. Recomendo

loja da mimoarte.com
Portugal
11 months using the app
August 17, 2024

Fabulous

Red Label Outlet
United Kingdom
About 2 years using the app
July 8, 2024

Great on desktop
not as great on mobile

Shihar
Israel
Almost 2 years using the app
February 20, 2024

User friendly on desktop or mobile

Mason’s Cloverdale Home Furnishings
Canada
About 2 years using the app
July 5, 2024

Keep you informed

Muslim Sadiq
United States
3 months using the app
March 8, 2024

A good way to answer customer questions quickly.

ACE Pens
United States
About 1 year using the app
July 22, 2024

good

HotforKitchen
Greece
10 months using the app
July 11, 2024

works as promised. massive help!

Pierced Addiction
United States
3 months using the app