Reviews (5,966)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

December 12, 2024

good

Fitness and Comfort
United States
Less than a minute using the app
March 12, 2024

I love it - it just like Gorgias but better and easier to use and free. It's one of my favorite apps

Wander + Lust Jewelry
United States
12 days using the app
July 15, 2024

I receive an email notice as soon as somebody visits the webpage and leaves a comment. It works!

BREW THE BLEND
United States
About 1 month using the app
February 21, 2024

its pretty straight forward

Cloud Nine Cake Centre
United Kingdom
Over 3 years using the app
April 19, 2024

It's easy to view, reply and track your online conversations.

Urban Renewal Consignment
United States
About 2 years using the app
June 18, 2024

Great experience!

Mythical Mushbunny Slimes
United States
Over 1 year using the app
April 8, 2024

great to be able to address customers immediately

Charmworks
United States
Over 2 years using the app
July 22, 2024

good

HotforKitchen
Greece
10 months using the app
Edited March 19, 2024

Very good for fastest customer service!

ABS2B FITNESS APPAREL
United States
Almost 4 years using the app
May 26, 2024

quick and easy to use

Baraka Naturals
Sri Lanka
Almost 2 years using the app