Reviews (5,748)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

December 26, 2023

makes live easier :)

DaHÄNGER Barkworx Inc.
United States
Over 2 years using the app
March 24, 2024

The entire settings and platform are adorable and so helpful. Thanks shopify

BestSales Projector
Canada
5 months using the app
December 30, 2023

Inbox sends notifications to my phone and that allows me to rapidly respond to customer questions and requests.

Dermamedics | Naturally Simple Skincare
United States
Almost 2 years using the app
Edited February 12, 2024

Very easy to learn and use

Dr. Sarah's Essentials
United States
About 1 year using the app
January 9, 2024

Simple, Facile et Efiicace. Shopify Inbox nous avise lorsque une personne envoie un message sur le chat.

MISENCIL
Canada
6 months using the app
December 29, 2023

They walk you through set up step by step and make it so easy. I highly recommend.

Lake RV
United States
About 1 month using the app
January 16, 2024

The order number was at the side. That was great!

Oreck
United States
5 months using the app
April 24, 2024

Easiest way to connect with customers and solve their queries

Jewellery Design Center
India
About 2 months using the app
May 23, 2024

Es una aplicación muy interesante, actualmente estoy descubriendo.
Espero que en poco tiempo la domine totalmente.
Ahora estoy en una primera face

mora47
Spain
7 months using the app
May 19, 2024

quick and easy

JRFragrance
Australia
3 months using the app