Reviews (5,966)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

June 19, 2024

Love it!

Robert S. Riemer (RSR)
United States
Over 2 years using the app
Edited March 13, 2024

Best place to buy authentic and quality products

Mikologym
Hong Kong SAR
10 months using the app
March 28, 2024

good message thank you

ProClaim Partners
United Arab Emirates
5 months using the app
April 10, 2024

Not as immediate in chatting with customers as we would like. We were used to using Zendesk and having more data while chatting with customers.

Allred Contract
United States
5 months using the app
June 19, 2024

En general funciona bien para tener contacto en tiempo real con el cliente.

hands & crafts
Mexico
Over 2 years using the app
June 4, 2024

works nice

ONYX RC POWER SYSTEMS USA
United States
About 1 year using the app
June 18, 2024

It works great!

Seoul Store
Australia
10 months using the app
August 22, 2024

Wonderfulllllllllllllllllllllllllllll!

OrderMe
United States
9 months using the app
February 21, 2024

it works just fine

Welding Supplies from IOC
United States
5 months using the app
June 24, 2024

They are good at their job.

Radiant Natural Skin
United States
About 1 month using the app