Reviews (6,055)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

July 22, 2024

good experience

Blue Cosmetic Clinic
Canada
About 2 months using the app
July 17, 2024

Very bad customer service, trying to reach out since 1 day but showing errors.

FORTITUDE Store
India
4 days using the app
February 20, 2024

Good, but i can't get it to work as an app on my phone, that uses Brave as a browser.

GHW
New Zealand
Over 1 year using the app
June 4, 2024

Sometimes it won't load on my phone. But overall I like it.

Flying Smiles Kites
United States
About 2 years using the app
October 5, 2024

facil de usar

My Store of soluchion
United States
4 months using the app
June 4, 2024

good and works as expected

The Engraving Shop
Australia
Over 2 years using the app
March 4, 2024

Seamlessly works within the Shopify system, and the "instant answers" are helpful to customers on off hours to facilitate self-service.

York Nordic
United States
4 days using the app
May 2, 2024

I like most parts of the appliction. I like the thread options and ebing to add answers for common quesitons

Customization Depot
Canada
4 months using the app
September 12, 2024

Bom recomendo

Mercado Br Shop
Brazil
5 months using the app
March 27, 2024

very responsive and always willing to help

SHEA TERRA ORGANICS
United States
Over 1 year using the app