Reviews (5,748)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

March 28, 2024

Easy, simple, quick!!

Original B Brothers
United States
9 months using the app
Edited January 22, 2024

App works well and free which is always better

Reico Creations
Canada
About 1 month using the app
Shopify replied January 15, 2024

Hi there. Thanks for bringing this to our attention. We have not seen any other reports of this so there could be an issue with your theme or integration. Kindly get in touch with our team through the Help Center: https://shopify.link/YWD7. Ask the chat assistant to contact support and it'll guide you with your next steps on how to connect with a team member. From there, we can take a closer look. -Mac, Shopify Support

July 11, 2024

KN Gifts
United States
About 1 month using the app
December 13, 2023

Can't fault at all, good messaging system to connect with your customers.

IN CNTRL
United Kingdom
3 months using the app
February 6, 2024

This app helps convert sales

Stack-Light.com
United States
About 1 year using the app
December 2, 2023

Muito boa aplicação e bastante intuitiva. Tem tudo o que é necessário para o comércio electrónico.

Tradições do Campo
Portugal
8 months using the app
March 20, 2024

This app is very impressive its increases our sales, I highly recommend you to install this app to increase your sales.

Jeevay.pk
Pakistan
7 days using the app
January 3, 2024

Very effective and easy to use

Gem Bazaar Jewellery
United Kingdom
About 1 year using the app
March 1, 2024

Excellent addition to the Shopify platform

Fine Coffee Club
United Kingdom
7 months using the app
May 19, 2024

Lo usamos mucho para hablar con nuestros clientes. Es excepcional podrás de dejar de perder ventas gracias a este chat.

BikeFactors
Spain
5 months using the app