Reviews (5,968)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

March 2, 2024

the live chat does not update side by side i have to close the chat and come back:(

ezzewak
Pakistan
8 months using the app
Shopify replied March 7, 2024

Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support

January 22, 2024

Very good app works extreemly well

Melbourne Bike Bag Rentals
Australia
9 months using the app
August 17, 2024

todo bien.

Sporelli
Mexico
About 1 year using the app
February 7, 2024

So easy to use, very customizable, and simply works!

YouTotes
United States
4 months using the app
April 11, 2024

Works well

Cipher Flower
United States
About 3 years using the app
January 31, 2024

its ok pretty easy to use

EasyPuff Vape Store
New Zealand
Over 1 year using the app
June 5, 2024

Amazing program for my business

Christelle Jewellery
Australia
5 months using the app
July 19, 2024

Excelente plataforma para conectar con leads o personas interesadas en comprar. Rapido y con notificaciones. Las repuestas se valoran demasiado, mas aun que puedes adjuntar productos de forma muy facil.
Me encanta

Vitali+
Chile
6 days using the app
March 5, 2024

Good. Very simple to use, which is great!

The WILDREAM
Canada
3 months using the app
May 21, 2024

Not bad, but not perfect. For some reason, I didn't receive a notification for one client request.

Glassparts.ca
Canada
4 months using the app