Shopify Inbox

Shopify Inbox

Price: Free
Rating (4.4)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 14, 2019

Languages

English, French, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Korean, Norwegian, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, and Polish

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. more
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

1,640 reviews

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
May 27, 2023

Good but unfortunetely this app is not adapted for international website. Because we we can't translate the inbox in several languages, big default...

639 Latona
France
Time spent using app: 23 days
May 26, 2023

Shopify inbox is all spam. It’s a waste of time and detracts from actual customer engagement. Wish it were more reliable and could filter the bots out.

WearWells
United States
Time spent using app: 11 months
May 24, 2023

The experience of this application is very wonderful. It gives customers a special experience in using my store. Thank you very much

SiliBud™
United Kingdom
Time spent using app: 5 days

About this app

Launched

August 14, 2019

Languages

English, French, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Korean, Norwegian, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, and Polish

Built by Shopify

About Shopify

3.5 average rating

13 years building apps for the Shopify App Store

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