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Highlights
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Based in United States
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Low impact to your online store
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Use directly in Shopify admin
About this app
Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop - across many channels. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.
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Turn on chat and track results with a seamless workflow in the Shopify admin.
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Manage conversations from online store chat, Shop app, Instagram, and Messenger.
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Quickly understand who customers are with profile and cart details.
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Send product recommendations, photos, and discounts without leaving the chat.
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Automate greetings, contact capture, and FAQs to save you and your buyers time.
1,608 reviews
Very smooth and nice chat.
It shows a lot of information about the message sender on the right hand side, which is amazing. This includes whether the customer has products in their cart. Awesome! I love it!
Good free chat. The only problem is that it doesn't support multilanguage translation. We have to choose a main language to display for all customers. Bad for international ecommerce.
WORKS GREAT FOR ME RECOMMEND TO ANYONE
EASY TO USE AND VERY HELPFUL FOR A FREE APP WORKS VERY VERY GREAT YOU
GO GET IT
About this app
Built by Shopify
Support
Send a messagesupport@shopify.com
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