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Highlights
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Based in United States
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Low impact to your online store
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Use directly in Shopify admin
About this app
Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop - across many channels. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.
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Turn on chat and track results with a seamless workflow in the Shopify admin.
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Manage conversations from online store chat, Shop app, Instagram, and Messenger.
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Quickly understand who customers are with profile and cart details.
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Send product recommendations, photos, and discounts without leaving the chat.
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Automate greetings, contact capture, and FAQs to save you and your buyers time.
1565 reviews
Great app - so functional and so good for my store and built in to shopify- have been using it for a few weeks now - cannot imagine life without it.
Easy to contact customers. It's worth it. Probably one of the best apps to use for Shopify as this can be connected to social media too.
Good but we need 2 essential things in order to have the perfect app, the possibility to change the color of the text (and not only have it white) and the possibility to translate the Q&A when a customer choose a different language in the language selector or when the /en in the url is active for exemple.
About this app
Built by Shopify
Support
Send a messagesupport@shopify.com