Reviews (312)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating Instagram photos and TikTok videos into their websites, enhancing visual appeal and boosting sales. It supports direct product tagging in Instagram galleries, offers various layout options, and allows customization of gallery placement. The app is easy to install and use, with a support team that is responsive and helpful in setup and troubleshooting.

May 25, 2020

I've tested a lot of Instagram integration apps prior to this, and none of them compared to this one. It's very customizable and has easy integration to the website. I love that you can show the tagged instagram posts on the product page as well.

The customer service has gone above and beyond, specifically Tattu. I've asked for a lot of help customizing the look to the website, and she always delivers! I would highly recommend to others.

Nejim
Canada
6 months using the app
December 16, 2017

Great app with great support. Kalys and his team were very prompt and customized the app to function exactly as needed. Highly recommend.

Love Monday Apparel
United States
6 months using the app
October 30, 2017

I had the pleasure of being assisted by Eldar on a technical support issue I was experiencing. This individual showed great dedication in fixing the issue very quickly, he explained everything that he was doing so that I would better understand how the App works and he further took time in ensuring that he stayed with me while I tested the issue on my site that he resolved. Their customer service is very professiinal, effective and available even at 2:30 in the morning. I am extremely happy that I have added this service to my shopify site. Thank you again Eldar.

Outdoor Sport Essentials
United States
6 months using the app
Edited September 14, 2018

Affordable and easy to use, I love the way it looks and presents on my website and the way it functions. Tattu was incredibly helpful and provided a response and a solution to all of my questions or requests almost immediately. Tattu has made it a great experience.

Celeste Twikler
Australia
6 months using the app
June 24, 2022

The team have been super helpful in making adjustments to the app for me and super quickly. Could not be more impressed!

CULT MIA
United Kingdom
6 months using the app
Growave replied July 2, 2022

Hi team at Cult Mia,

Thank you for taking the time and leaving kind words. Providing the best experience with our app is our main priority. Your warm words truly have melted your hearts. ✨

In case you have questions or queries, please feel free to reach out. We are always here to assist you in a best way. 🥰

April 11, 2019

Lots of glitches for UGC gallery. Posts are not in right order, when contacted, they insist there is nothing wrong even though my gallery is showing old posts first despite set to 'newest posts first'

And Well Dressed
Singapore
6 months using the app
Growave replied April 19, 2019

We would like to apologize for the negative experience you faced with UGC gallery. This has been a tough time for us knowing that we've let you down and failed to provide you with the service you deserve. We have already resolved the issue and sent several emails, but haven't received any reply yet. Please note, that “Newest posts first” sorting is working on the admin panel for the convenient moderation of posts.

Moreover, we are always happy to discuss such issues and resolve them ASAP. You can just hit the Live Chat button on our website, contact insta@growave.io or we can jump on a call to discuss this.

November 27, 2017

This is a beautiful gallery and the customer service is out of this world outstanding. This gallery does EXACTLY what I want it to, and I'm so happy to have found it. check it out on my website www.unplannedpeacock.com

Unplanned Peacock Studio
United States
6 months using the app
February 2, 2018

The app is great, but the customer service is just INCREDIBLE! I downloaded this app purely based on the other reviews left by customers about the customer service, and they definitely did not disappoint! Kalys assisted me from the get-go, and no request was too much for him. He integrated the app for me within minutes of our first initial message.
5 stars all the way!

www.littlesidekicksstore.com

Little Sidekicks Collective
Australia
6 months using the app
November 27, 2018

Amazing customer support and service. Eldar was always happy to help with any changes and improvements we needed. Would definitely recommend.

Locals Only Label
Australia
5 months using the app
March 13, 2017

Really pleased with this app - it works exactly as described and the customer support is really great - thank you :-)

Bamboo Health And Wellness
United Kingdom
5 months using the app