Reviews (312)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing website aesthetics by displaying Instagram photos and linking products directly through photo tagging. It offers customizable gallery layouts and features like hashtag filtering, which are useful for aligning with brand needs. The setup is straightforward, and the app performs reliably. Customer support is consistently excellent, with staff being proactive and responsive in assisting with customizations and troubleshooting. This makes the app a valuable tool for seamlessly integrating social media into e-commerce platforms.

December 28, 2017

Kalys was very impressed with the speedy reply and pleasant interactions. Very helpful patient and knowledgeable. thanks for being part of my team

Myfavzonline
Canada
2 months using the app
April 12, 2017

Great service, great customer support!

Volarco
Qatar
2 months using the app
April 21, 2020

We needed to find an alternative solution when Instagram made changes to their API so we couldn't use the built-in Instagram section anymore. We are a dog harness and apparel company so showing off life photos of our products via Instagram is important to us. We use Out of the Sandbox theme and they suggested Shop Instagram. The customer support team in particular "Tattu" is super friendly and easy to communicate. There's not much back and forth as she tries to resolve your issue in one shot. Great customer service will always win my support. Highly recommend it.

Gooby
United States
2 months using the app
August 8, 2017

Extremely user friendly and the team are super helpful! Highly recommend

Mybandagedress Com
United Kingdom
2 months using the app
March 4, 2020

Very responsive, quick, and helpful customer support. My store hasn't launched yet so I haven't seen the app in action yet, but so far so good. Looks really great on my site.

Ellie Grey
United States
2 months using the app
February 12, 2020

The support was amazing , the intergration was quite easy. Tattu literally held my hand throughout the whole integration process.

nairobijackets
Kenya
2 months using the app
August 22, 2017

Really easy to use, and extremely useful! The best thing of this app is that, if you have any trouble with the installation or you need any customization, Eldar (from support) will help you thorugh it!

Valkur
Argentina
2 months using the app
August 7, 2018

Eldar Galiev is very quick in response and very kind and patient to solve all my problems! This is absolutely great!

Pierrebuy
China
2 months using the app
April 8, 2020

www.thepreferredbird.com loves the app and especially the support ! - Extremely easy to install and user friendly !

The Preferred Bird
Canada
About 2 months using the app
July 16, 2020

Great app, i can easily create multiple galleries and place it anywhere in my template.
You can easily tag the products in the gallery and choose different layout options - cool also that you can filter images in your gallery, based on hashtags used within the Instagram Post. Very useful feature to show specific Images in the gallery.

Everything was very easy to setup.
For us personally, we want our own ATC Flow - so the customer support was really kind and changed the functionality for us.

It would be great in the future, to have more customization options for developers. It would also be great to have native support for the new Shopify Translation API.

Outstanding Support! You guys deserve every 5-Star Rating, thanks again!

SassyClassy
Germany
About 2 months using the app