Reviews (899)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce by integrating social media content from platforms like Instagram and TikTok. It enhances customer engagement and conversions, with features like user-generated content boosting order values. The app is noted for its user-friendly interface, real-time analytics, and smooth performance. Merchants also appreciate the responsive support team and customization options that maintain brand consistency.

Edited October 4, 2017

NO CUSTOMER SERVICE AT ALL.
They never read your messages and never answer any problem that you have.
I could try the app because I can't make it work properly in my site. Always the same problem.
I embeded the app in my website but always show 2 colums, no matter how many colums I program in the app before embeding

UPDATE: They just answer me. After 2 weeks... better late than never...

Banda Bags
United States
About 3 years using the app
August 1, 2019

Great app that delivers on the goods. Easy to set up your instagram shop and get it running. Nice ability to select some posts from instagram and remove others.

PAYA boutique
Australia
About 2 years using the app
June 7, 2017

Thats the way to do it if you want to create a real funnel! On top of that the customer service is dope!

Max

Futurebikini
United States
About 1 month using the app
January 28, 2018

Great app! Easy to use! Thanks!

Kiss The Mirror
United States
About 1 month using the app
July 20, 2017

Love this app!! I quickly switched to snappt after realizing they had even more features than an app I was paying monthly for!!

Shopsunshineandsoul
Canada
About 1 month using the app
January 30, 2018

Great app..easy to use ... thanks :)

U And I Beanies
Australia
About 1 month using the app
January 11, 2017

Been looking for a "Buy" option on Instagram for ages. Well, here it is! Thank you.

My Action Images
Australia
Almost 2 years using the app
May 24, 2020

Overall works great. But took a star off because I found all of a sudden it stopped loading on my store home page, so I had to log in to fix it. Also another star off because it looks like the developers have started removing some features that used to be available. For example I could tag up to 5 products before, now to tag 2 or more, I need a monthly subscription. Also there has been a limit added to how many photos you can tag with a product now. I am worried when I log in to this app a few months to a year later, all good functionality will be gone, and it will become a limited and extremely stripped down app like all the other Instagram app offerings in the Shopify app store.

NAYUKIDRAWS
Canada
Over 2 years using the app
April 24, 2017

This app is a snap to set-up. I installed it a couple of days ago and it is working like a charm. I totally recommend this app to anyone who is looking to expand their business via Instagram.

Byyglobal
United States
About 1 month using the app
June 12, 2018

Initially I would have rated 5 stars! It worked perfectly, until it didn't. Now, instead of an insta feed, I have a bunch of ugly question marks where the photos should be.
I emailed support and someone got back to me pretty quickly but never fixed the problem and then just stopped emailing.
I'm sad. :(

High Strung 1
United States
Over 2 years using the app