Reviews (896)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating user-generated content and social media posts, noting significant improvements in conversions and customer engagement. They praise its user-friendly interface, customization options, and seamless integration of features like product tagging and shoppable galleries. The app is recognized for its reliability and efficient handling of high traffic. Customer service, particularly from team members like Fede and James, is frequently commended for responsiveness and helpfulness in implementing feature requests and providing usage guidance.

January 28, 2018

Great app! Easy to use! Thanks!

Kiss The Mirror
United States
About 1 month using the app
July 20, 2017

Love this app!! I quickly switched to snappt after realizing they had even more features than an app I was paying monthly for!!

Shopsunshineandsoul
Canada
About 1 month using the app
January 30, 2018

Great app..easy to use ... thanks :)

U And I Beanies
Australia
About 1 month using the app
January 11, 2017

Been looking for a "Buy" option on Instagram for ages. Well, here it is! Thank you.

My Action Images
Australia
Almost 2 years using the app
May 24, 2020

Overall works great. But took a star off because I found all of a sudden it stopped loading on my store home page, so I had to log in to fix it. Also another star off because it looks like the developers have started removing some features that used to be available. For example I could tag up to 5 products before, now to tag 2 or more, I need a monthly subscription. Also there has been a limit added to how many photos you can tag with a product now. I am worried when I log in to this app a few months to a year later, all good functionality will be gone, and it will become a limited and extremely stripped down app like all the other Instagram app offerings in the Shopify app store.

NAYUKIDRAWS
Canada
Over 2 years using the app
April 24, 2017

This app is a snap to set-up. I installed it a couple of days ago and it is working like a charm. I totally recommend this app to anyone who is looking to expand their business via Instagram.

Byyglobal
United States
About 1 month using the app
June 12, 2018

Initially I would have rated 5 stars! It worked perfectly, until it didn't. Now, instead of an insta feed, I have a bunch of ugly question marks where the photos should be.
I emailed support and someone got back to me pretty quickly but never fixed the problem and then just stopped emailing.
I'm sad. :(

High Strung 1
United States
Over 2 years using the app
Edited August 6, 2018

This app does everything that is says and more. I would have rated it 5 stars, however, the technical team seems to be lagging in regards to fixing technical difficulties with the app. Possibly hiring more staff would help with this issue.

Only Chill Vibes
United Kingdom
Almost 2 years using the app
April 4, 2017

I just wish we could customize the language "BUY" - we'd love to share links from IG posts that aren't necessarily products. We also share blog post links, calls for contributors, etc. that we'd love to incorporate into this clickable feed. Otherwise, this is a GREAT app.

Chickpeamagazine
United States
Almost 2 years using the app
March 2, 2018

Works great! Would be cool to have it send a reminder for new posts but great tool and adds another way people can shop my site.

Race Desert
United States
About 1 month using the app