Reviews (896)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating user-generated content and social media posts, noting significant improvements in conversions and customer engagement. They praise its user-friendly interface, customization options, and seamless integration of features like product tagging and shoppable galleries. The app is recognized for its reliability and efficient handling of high traffic. Customer service, particularly from team members like Fede and James, is frequently commended for responsiveness and helpfulness in implementing feature requests and providing usage guidance.

February 4, 2018

Great and innovative app but loads slow for me... not sure about other people. if someone from the team could help decrease the load time that would be greatly appreciated. Thank you

Couples Apparel
Canada
2 months using the app
May 9, 2018

Great app! Very useful installed before 4 days, I didn't see results yet but i like

Damiswear
United States
2 months using the app
September 12, 2019

I've followed the instructions, but it's not working on my feed and I cant find a customer service number, email or contact anywhere. How are we supposed to contact you for help?

VESTIRSI
Australia
2 months using the app
June 10, 2019

Everything works well until someone clicks on the product they want to buy and the link never loads... it takes them to a snipppt link that is just not working.

Perfezione Lingerie
United States
3 months using the app
March 20, 2020

We love you guys, thank you so much! We are so excited to see the results. It's still all very new to us

AURA Nutrition
Canada
3 days using the app
March 5, 2018

Great app! Looks great on website. I would give it 5 stars, but have it 4 because I wish it would automatically upload my Instagram posts..instead of having to do it manually each time. Otherwise...love it!

Camille Jewelry
United States
About 2 months using the app
August 20, 2019

Me gusta bastante, es muy fácil de usar. Estaría genial que se pudiesen subir fotos desde la aplicación,pero, desde que la uso, no sabría que hacer sin ella. Es estupenda.

Tu Rincón Zen
Spain
About 2 months using the app
July 8, 2018

Really liked this app and I spent all this time getting this working yesterday only to wake up today and see that Instagram shut it down. Instagram does not allow for this program because it takes people away from Instagram..... so just thought I should get the word out. I liked SNPT a lot but since it's designed for Instagram there's no other use for it. They turned my link into a 404 page and a message that read that this is a page Instagram doesn't allow for. I guess I am just going to delete it but it is a bummer because I spent a lot of time on this to get it working. The only thing I wasn't crazy about with this app is that on your Instagram profile you have delete your link to your store and put in their link to go to their page. Other than that, it'd be great if it was allowable by Instagram.

Radhippiestore
United States
About 2 months using the app
June 15, 2018

Just started using this app with my store. Easy to install and post on my instagram page geek_fresh_clothing. Haven’t needed any support yet as the app is really easy to use, download, and set up and there is no real need for any tech skills. Highly recommend.

Stick Bait
Australia
About 2 months using the app
June 1, 2017

It looked great when we downloaded it and started using Snapppt, but it didn't put prices on our feed nor the tags to shop, and only made us change our actual website with theirs.

Eilean Organic Couture
Mexico
About 2 months using the app