Reviews (98)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
July 16, 2021

I was having problems with another FAQ app so I stumbled upon this one Thank God!!!! This is clean and neat and integrated perfectly to my store

Refulgent
United States
About 1 month using the app
August 18, 2022

Very good app, really useful for my customers who need to find out more about a product as i have high priced products

Reflective Glows
United Kingdom
About 1 month using the app
May 4, 2021

niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee i need to try it

Hallokes.be
Belgium
About 1 month using the app
June 11, 2021

Really bad quality product. Does not support language translation functionality of Shoppify. It is important that they support the native store language functionality that Shopify provides, that way content can be translated . "Instant FAQ & Help Center" is the only portion of my site missing the translation due to this issue.

BALEARICAL
Estonia
Over 2 years using the app
RoarTheme replied June 11, 2021

Hello,

Unfortunately, our app does not support the multi-language feature.
I’m so sorry about this inconvenience. Hope you understand!

August 9, 2024

fireeeeee

Drs4l
United States
About 1 hour using the app
April 13, 2023

The app seems to be super good - I've been excited to use it, but unfortunately it doesn't save the work. I've been trying for 2 days now and I've lost the work a couple of times because it simply won't save. I had to close the page and lose it all.

I hope they can fix this because it's a very cool app.

SiegaNativa
United States
Almost 2 years using the app
RoarTheme replied April 14, 2023

Hello,

First of all, I'm sorry for this inconvenience!

Regarding your question, please help me submit a ticket to https://haloroar.ticksy.com/submit/#100020625, our support team will check the problem for you.

Again, thank you for choosing our app.
Hope this help and have a great day :)

March 23, 2023

So far so good! Thank you. Need to play around with it but it looks great on the website. I think this will really be beneficial to customers with questions

Pet lover goods
United States
26 days using the app
May 16, 2021

wow I never find apps like this so easy to use and no coding needed and Customer service is very easy to talk and help me thru the process,
thank you again and keep up the good work

Store Avenue
Canada
23 days using the app
December 27, 2022

Good job on this app. It looks good and I feel like this app will help my customers for all there questions.

Savage Rooster Coffee
United States
23 days using the app
October 25, 2022

great app and will help a lot in my store, i want my customers to trust me and my store and having an instant chat help will do that

KT KidzTech
Ireland
16 days using the app