Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its speedy and accurate search functionality, which enhances customer experience and site navigation. Key features include search suggestions, product recommendations, and customizable options. Many credit it for boosting conversion rates and sales, and improving product visibility. The support team is often described as efficient and helpful. The app's cost-effectiveness is appreciated, especially for stores with a large product range, and its analytics feature provides valuable insights for website optimization.

November 28, 2016

Easy to install, difficult to manage. they need a much better video with instructions.

Totebagfactory
United States
11 months using the app
February 26, 2021

Instant Search+ appears to be a great app. It checks all the boxes for what I need for customers to find the items that they are looking for on my website. However, I do find the initial installation support extremely lacking. I have spent many hours trying to configure the app without much success. I have reached out to support several times, and get directed back to the same product documentation that I am following for set up. I even inquired about getting some additional support (for a fee), and was told that wasn't included in my package. Bottom line appears to be that if you aren't prepared to go in on the more expensive plans, the support is not available to help you optimize the an entry or mid level of the app. Very disappointing...definitely not what I was told by the sales rep that sold me on the program.

from Kicks to Kids
Canada
9 months using the app
September 12, 2016

You can easily enable auto complete search without this app or any other apps. Here is the details.; https://help.shopify.com/themes/customization/store/enable-autocomplete-for-search-boxes

Jared Jamin 2
United States
2 months using the app