Intuitive Shipping , 420 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.
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Used Intuitive Shipping for two years to help manage cost-of-shipping struggles with multiple odd-shaped products in my store and print-on-demand suppliers. I recently simplified my packaging requirements to a standard set of boxes and mailers and dropped all POD products and no longer needed the firepower of this app. If you have complex shipping requirements that, for example, require billing for a single order that requires more than one box (and you don't want to eat the shipping costs), this is the app for you. It's brilliant and the support is among the best for any app I've ever used. Thank you.
Thank you for sharing your this, and for helping others with similar complex requirements make an informed decision. We're glad your experience with Intuitive Shipping was such a positive one and helped you manage your complex requirements. We very much appreciate you taking the time to share this thoughtful and detailed review as you transition into a more simplified approach to shipping.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping has been an absolute game changer for us when it comes wot shipping rate calculation while also make the lives of our fulfillment team easier by virtual packing each and every order into its respective box. Highly recommend them! Service is also incredible, I've never not had them respond within just a few hours on supports inquiries. 10 out of 10!
Thank you so much for this! We're so happy to hear that your experience with Intuitive Shipping has been so overwhelmingly positive, and that you are getting the full benefit of our SmartBoxing™ packing system. Our team is always here if you run into any concerns or if you just have a question.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping has helped our store easily provide shipping cost, based on a complicated rules-based calculation. This calculation is necessary because we use five separate locations, with slightly different shipping costs, to fulfill our orders. Once it was set up on our store, the dashboard and other features of the app have been easy to maintain as we add new brands and products. And, we have experienced exceptional customer support. Our sincere thanks to the developer.
This app handles all of our shipping issues, and the customer support has been great. If there is something not quite working, Joel has been right there to find a solution.
We use this app to help us calculate live shipping rates for both ship to and ship from locations. The Intuitive Shipping support team is amazing! They are always willing to help and jump on a call whenever needed.
We use this app to calculate dimensional FedEx shipping rates. It does a much better job than other apps we tried and is actually cheaper! Their support team has been amazing and responsive.
I use Intuitive Shipping in all of my stores, if you sell more than one shape product - or to more than one location - this app is for you. Customer Service is hands down the best too!
Love this app! And the staff is incredibly helpful. Ive had many questions, and each one is answered quickly, correctly, and with ease. Highly recommend this to anyone and everyone looking for a solid Shipping app, and a very helpful support team!
App is very helpful, but the standout part of this company is the customer service/technical support. With a lot of changes recently, we have worked with various new apps and the Intuitive Shipping support has been far above and beyond all others.
Thank you for taking a few moments to share your experiences with Intuitive Shipping! Our team takes pride in doing whatever is needed to make sure Intuitive Shipping is optimized for you and your store, and we're glad to hear you've experienced that first-hand. Shipping is complex, and that means there can be unforeseen challenges along the way. We're here to do whatever we can to help, no matter what the challenge might be...
Best regards,
Ron Anderson
Customer Experience Manager
they give that extra effort listening to the needs of the store and helping them achieve those needs