Intuitive Shipping , 426 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced control over shipping configurations, allowing for custom rates based on various factors. It's praised for its user-friendly interface, accurate estimates, and efficient handling of complex shipping needs. The app's "Smartboxing" feature and shipping strategy review are also highlighted. Merchants commend the proactive and responsive customer support, noting significant time and effort saved in managing shipping processes.

October 19, 2018

We use this app to calculate dimensional FedEx shipping rates. It does a much better job than other apps we tried and is actually cheaper! Their support team has been amazing and responsive.

Cedar and Moss
United States
Over 2 years using the app
September 19, 2021

I use Intuitive Shipping in all of my stores, if you sell more than one shape product - or to more than one location - this app is for you. Customer Service is hands down the best too!

Mason Jar Merchant Canada
Canada
Over 2 years using the app
August 9, 2021

Love this app! And the staff is incredibly helpful. Ive had many questions, and each one is answered quickly, correctly, and with ease. Highly recommend this to anyone and everyone looking for a solid Shipping app, and a very helpful support team!

Jetter Green
United States
Over 2 years using the app
December 17, 2020

they give that extra effort listening to the needs of the store and helping them achieve those needs

puntoh2o
Mexico
Over 2 years using the app
September 8, 2022

An incredibly comprehensive app that deals with shipping and carriage pricing options. Thankfully backed up by a responsive and helpful team that get you setup and running with minimal headache. Only had a couple of minor questions since setup, but again, quick and responsive support received each time.

Kings Stationers Artist Supplies
United Kingdom
Over 2 years using the app
Intuitive Shipping Inc replied September 12, 2022

Thank you for sharing your experience with Intuitive Shipping. We're happy to hear it's been such a positive one, and that you're getting the support you need when you have questions. Please don't hesitate to reach out if you require any further assistance. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

November 11, 2021

Intuitive Shipping really helped us with our store. Our shipping is now more effective and economical thanks to the tools in their app. It helped solve a lot of issues we were having with offering FREE SHIPPING on only certain products. They were also super helpful. Michael and the rest of team took their time to walk us though the initial set-up...and also later when we wanted to make our shipping rules even more effective.

Geek & Co.
Canada
Over 2 years using the app
Intuitive Shipping Inc replied November 15, 2021

We very much appreciate that you took a few moments to share how Intuitive Shipping has improved the shipping experience on your store. Our entire team is grateful for this amazing feedback. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

April 16, 2021

This app has saved us SO much money in incorrectly calculated shipping costs! It integrates with Printful as well. Their customer service is incredible every single time I've had a question. Despite note being the most tech savvy person, their representatives have made the process easy. Highly reccomend

FinfolkProductions
United States
Over 2 years using the app
March 16, 2022

We have been using Intuitive Shipping for awhile now. It has been vital the success of our business. The app can be a tad confusing, but the customer support is excellent! They respond promptly and get right to the heart of any problem. They will then offer to fix it themselves or assist you in fixing the issue. So far our experience with Intuitive Shipping has been excellent and we can't recommend this app more highly.

Tampa Printing
United States
Over 2 years using the app
Intuitive Shipping Inc replied March 16, 2022

Thank you for taking a few moments to share your experiences with Intuitive Shipping so others can make an informed decision. We're very happy to hear our team was able to help you get things set up and running!

Your feedback on complexity is appreciated. Shipping as a whole can be extremely complex and confusing. We've built our app to handle just about any situation you can throw at it. To help you feel confident in your setup and ensure your shipping success, our support team is here if you have any questions or run into any other challenges as your shipping needs evolve.

Best regards,

Ron Anderson
Customer Experience Manager

May 10, 2022

We LOVE Intuitive Shipping. Our setup is quite complicated and they're able to handle it with ease. I'm able to display different rates for wholesale and retail orders, use multiple accounts and have the correct DIM weight applied whenever applicable. Their customer service is amazing.

Doubletake
United States
About 2 years using the app
Intuitive Shipping Inc replied May 16, 2022

Thanks for the love! We're happy to hear Intuitive Shipping can capably handle your complex setup, and that you were able to get the help you needed to get set up. Our support team is always here for you whether you get stuck on something tricky or just have a simple setup question.

Best regards,

Ron Anderson
Customer Experience Manager

November 30, 2020

The perfect solution to my immediate need of having free shipping allowed on one product only. Works great!

The T-Shirt Deli, Co.
United States
About 2 years using the app