Intuitive Shipping , 421 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

February 11, 2021

This app allowed us to create a complicated shipping set up where some of our products ship for free to a location and others have a cost based on total cart value. Setting up the app was a bit challenging but their support team was very helpful and even implemented updates based on some of the challenges we ran into.

OkiOki
United States
6 months using the app
March 5, 2021

Great app! Customizable to your preference and support is always there to help you every step of the way!

Shin-Sen-Gumi
United States
6 months using the app
January 5, 2021

Couldn't praise this app more. I ship very large items so it's important for me have a clear and accurate shipping system for myself and customers. Their support has been top notch as well. I highly recommend Intuitive Shipping!

Little Free Library
United States
6 months using the app
February 17, 2022

Paul and his team offered amazing on-boarding support. Can't give a high-enough rating for this. It has solved a lot of problems on our site. We were struggling with shipping on our site for years, and Intuitive Shipping's very modern app easily solved the problems. I'll give this 11 stars out of 10!!

iFoodEquipment.ca
Canada
6 months using the app
Intuitive Shipping Inc replied February 17, 2022

This is amazing! Thank you so much for taking a few moments to share this. We're so happy to hear that you no longer have to struggle with this part of your business after such a long time. We take pride in knowing our ship! If you run into any issues or have questions about Intuitive Shipping, Paul and our entire support team are here when you need us!

Best regards,

Ron Anderson
Customer Experience Manager

April 11, 2021

This app is perfect for accurately calculating shipping rates and takes the guesswork out of which boxes to us. Support is also extremely prompt.

Kinetic Labs
United States
5 months using the app
May 7, 2021

Really useful app for us due to having complicated shipping across many vendors. Helpful support also.

Bonnie Local
United Kingdom
5 months using the app
October 28, 2019

App allows you to combine postage options and charge per unit, so much more flexibility than the default Shopify options. Live chat are a great help and will assist with set-up to ensure everything is working to your requirements. Instant, helpful and would have been lost without their assistance!

Côte Restaurants
United Kingdom
5 months using the app
September 16, 2019

The app itself is the best shipping app: more powerful, and easier to set. I have tried them all! And most importantly, the support is stellar: they answer fast, and go as deep as necessary in the issue to help you solve them.

La Compagnie des Cartes
France
5 months using the app
May 22, 2020

This is a wonderful app that has the option to create virtually any scenario to achieve your shipping goals. You're able to combine shipping options, add free shipping for the entire order or specific products, charge different rates by distance, and the list goes on.
The staff is incredibly kind and helpful, as well and dedicated to helping you achieve exactly what you're looking to do!

Ville + Rue
United States
5 months using the app
April 13, 2021

This app is honestly amazing! It does everything I need it to do and more. It can be a bit tricky at first as there are a lot of different options but, you can pretty much tailor this app to meet your personalized shipping needs. I was like a fish out of water when I first started using Intuitive shipping, however the Intuitive team is super helpful and accommodating they will teach you everything you need to know step by step and even provide you with useful information so you can get the most out of this app. I specialize in drop shipping home and garden décor so its pretty hard for me to use Shopify's standard shipping system. As it assumes that all of my products ship in a one size fits all box. This app has made it possible for me to now set my own custom dimensions for each product and group them into their appropriate boxes so I don't lose money on shipping or have to overcharge my customers. A big special thanks to Michael, Paul, Celeste & Sharon for helping me get my company off the ground after feeling like I hit a major roadblock you guys are the best!

CAL ROWE HOME
United States
5 months using the app