Reviews (482)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs with its customizable scenarios and accurate rate calculations. The user-friendly interface and powerful scenario builder simplify setting diverse shipping rules, improving checkout conversions and cost efficiency. Seamless integration with platforms like ShipStation enhances its functionality. The support team is praised for being responsive and knowledgeable, providing personalized assistance to ensure smooth operations.

July 18, 2018

This app will save you Money! Awesome support! Hands down. Thank you!

Pe Energy
United States
2 months using the app
November 26, 2020

I used this app as it allowed the flexibility for us to designate our delivery postcodes as we couldn't shop to the whole of the UK to begin with. The app is fantastically flexible and has been a dream to allow us to target the UK regions we support, and ensure that anyone who orders from us is within our shopping zones. Further to that, the support has been fantastic, polite, and extremely helpful. I can't recommend it enough!

Peak Premium Skirting & Timber Limited
United Kingdom
2 months using the app
July 13, 2022

Great app Easy to Use Best Part is the customer Service Any Issues not only do they reply right away but they have a solution and suggestions. To me, this is the most important part of any App Thank you, Intuitive Team

QualityDoor
United States
About 2 months using the app
Intuitive Shipping Inc replied July 14, 2022

We're so happy to hear your experience with Intuitive Shipping has been such a positive one. Thank you for sharing this! We take immense pride in our ability to help merchants like you feel confident with your setup so you can succeed at shipping. Please reach out to us if you have any further questions or run into any concerns.

Best regards,

Ron Anderson
Customer Experience Manager

Edited January 17, 2020

Awesome app. Super flexible. Amazing what you can do -- found new money for my store immediately.

K-9 Dryers
United States
About 2 months using the app
December 15, 2020

I use this app to run our shipping methods, the setup was a breeze given some of the complex issues of creating rules, etc. The support we got was five star, if we had an issue it was resolved within 24 hrs and we can go on working, these guys know their stuff and most of all are patient and understanding. Thanks again "Team Intuitive"

Goarmy
United Kingdom
About 2 months using the app
March 1, 2021

BEST shipping app with the best support. Setting up shipping methods can be complicated, but their team goes above and beyond to help. Paul was able to guide me through exactly what we needed to set up, and has been extremely patient and responsive every time I reach out to him with a question or issue. 100% recommend.

Hapi Art
United States
About 2 months using the app
November 1, 2023

We hired them to set up the shipping for our store and honestly, they were absolutely fantastic. The app is working good and their knowledge is top notch. They are very accomodating and always happy to help and answer questions. Great company and people. I'd definately recommend this company and know you won't be disappointed.

Bisket Baskets
United States
About 2 months using the app
Intuitive Shipping Inc replied November 6, 2023

Thank you very much for your recommendation! We're so happy to hear that you took advantage of our Configuration Service, and that our team was able to get Intuitive Shipping set up and running for you. It's great to hear that everything is working as expected. If you have any questions or run into any concerns, please don't hesitate to reach out. Paul, Mike and our entire support team are here to help when needed.

Best regards,

Ron Anderson
Customer Experience Manager

Edited January 13, 2021

I highly recommend this app and the team that comes along with it. Support and white glove service helped me through my complex shipping rules and it has been running without issue. This is the shipping rate app that does it all.

Spectrum Plastics Webstore
United States
About 2 months using the app
April 22, 2022

Just installed this app and definitely needed a way to create some unique shipping scenarios to ship our products. Nothing but high praises for the customer support, quick response time and help to get this going. Fully recommend them if you help getting your shipping calculations correct.

RootX
United States
About 2 months using the app
Intuitive Shipping Inc replied April 28, 2022

Thank you for the praise! Our support team very much appreciates this, and we're glad you got the help you needed to get Intuitive Shipping set up and optimized to manage your unique shipping requirements. Please let us know if you require any assistance in the future!

Best regards,

Ron Anderson
Customer Experience Manager

January 15, 2019

Great app to manage our (insane ) shipping rates from 20+ vendors... this is our store's saving grace... and to top it off- the customer service is INCREDIBLE!! They not only proofed the whole thing, but continue to help us in huge ways!! LOVE this app... 10/5!

Simple Switch
United States
About 2 months using the app