I originally reserved my review until I was able to understand all of their features, use the ones I needed, and experience their customer support so I could offer a well-informed review. Well, I must say that Inventory Source has exceeded my expectations!
You see I'm all about efficiency and the more time I save doing tedious tasks, the more I can devote towards other aspects of establishing my brand. They offer a host of robust features and customization options that I didn't fully appreciate until I found I could use them to save me hours of "manual labor" keeping my survival kit website updated. I swear by their automation services to keep my inventory up-to-date, especially with multiple vendors, which is a huge time-saver since I don't have to rely on vendor emails/update lists and frequent checks to the vendor websites to see if any products are out of stock, new ones added, or prices have changed. I've also grown to appreciate their price control tool and all of its options, which kept me from having to go into every single product and manually adjust base vendor prices (flat amount or percentage markups/discounts, MAP based pricing, minimum/maximum prices...just to name a few). Can you imagine how long that would take if your site had hundreds, or a few thousand SKUs?
By choice, my own customer support questions have always been via email, and the answers to my questions were always courteous and prompt (usually withing a few hours unless I submitted it in the middle of the night). So no problems there. I've also noticed that they've introduced a brand new interface for the back-end of their site which is MUCH more user-friendly than what they had before.
Overall, very deserving of a 5-Star rating.
This app was pretty cool. It uploaded all of my 10,000 products within a couple of days! The support team returned my call quickly and was very helpful. This app has saved me time and money.
The team at Inventory Source, have been nothing but brilliant. When you're dealing with endless stock their automation facility can help save time, and allow you to concentrate on marketing. Again, customer service has been excellent. The great thing is, I've asked for help outside the box, and they've been willing to listen and take on board my suggestions as a UK seller. It's always good in Business to have that type of rapport with one another. Especially when it benefits for both parties. They are on the whole a professional team, they get back to you pretty sharpish and at the end of day, if you need to speak to someone, the support line is always there. Thumbs up from me.
Seamless integration, perfect connection with our store. Customer service is great, I called in a few times and they were always helpful.