Inventory Source , 215 reviews

Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate large product catalogs from multiple suppliers and its automation features, including automatic updates of inventory levels and prices. The customer service is praised for its quick response and helpfulness. Some merchants have reported issues with inventory syncing and product data accuracy, but these are usually resolved promptly. While some find the pricing high, others see it as a worthwhile investment for the time-saving benefits. This app is especially beneficial for large-scale e-commerce operations.

April 4, 2024

The app can be glitchy at times but it has helped me grow my business tremendously. Before installing it I had to manually list and check inventory for all of my products which meant I couldn't list more than a few hundred. Now I have more than 8,000 products on my website and am still adding. There is no way I could keep up with that much inventory without this app.

Adult Toy Box
United States
About 2 years using the app
April 2, 2024

I've been using this app for almost a year and for the most part it has been great. Customer service is helpful and quick to respond. Only recently was there a sync issue with my integration and it took some time to get an initial response but once they started work on it they have kept me up to date on the progress.

WOODEN SOUL
Canada
Over 1 year using the app
April 3, 2024

I had some issues but was able to find out that my supplier was going through an inventory physical count and found that to be the problem. Support was great and responsive in helping me find what was going on. Some minor bumps along the way but for the money and I did not purchase the premium version it works for me and my business.

Gill Thrill Fishing
United States
Over 1 year using the app
Edited May 7, 2019

I have used Inventory Source for over 10 years and overall they provide a important data service for my online products from my suppliers to my website. Their website and admin is much better since I started with them. However, we have experienced ongoing issues with products being mis-matched, wrong pricing, products being in stock and they are not, etc, causing us to cancel many orders. Their support is ok but not great. Sometimes requests for support and fixes go into a "Black Hole." Overall though, they provide a needed service at a fair price. The app is a connector to their data service and is really the login to your admin.

SystemsDirect.com
United States
About 4 years using the app
August 28, 2020

This app is great at times; having the ability to integrate with many different vendors to sell a wide range of products is a huge plus. There are, however, some quirks and downsides that should be addressed by their development team. First, inventory is not always up to date. There are frequent push/pulls between Inventory Source and the source vendor; however, sometimes they don't jive, which results in oversells. The act of overselling can create potential customer service nightmares. Second, PQS updates don't always function as expected. Finally, shipping rules need to be very strictly monitored within Shopify (or whatever shipping app) to ensure that process failures don't occur within Inventory Source. Aside from these small issues (that can become large if not monitored), it's been an excellent app and has allowed us to offer much more than we otherwise could have provided our customers.

Recommend: faster/more frequent inventory syncs between the source store and Inventory Source and Inventory Source and the Shopify store in which it is installed.

The Musa Store
United States
About 3 years using the app
October 1, 2018

I've been using the Inventory Source App in my Shopify store (www.absolutesportfanshop.com) for two years now and I've been more than happy with this inventory integration with my Shopify store. It has made the management of the inventory in my store so much easier, quicker and less hassle for me as an online store owner! I couldn't be more pleased and happy with my choice of Inventory Source :-)

Absolute Sport Fan Shop
South Africa
Over 2 years using the app
Edited October 15, 2016

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Yourturnkeystore 243
Canada
About 2 years using the app
May 27, 2021

works great, had some problems with auto ordering and also had scammers targeting us and filled lots of chargebacks so just be cautious

Sense42
United Kingdom
Almost 2 years using the app
October 2, 2018

Inventory source has been extremely helpful in getting our drop-ship and ecommerce integration set up quickly.
Definitely recommend it as a great tie into a plethora of drop-ship suppliers

Boerum Hill Chemist
United States
Over 1 year using the app
May 27, 2021

Super happy with this app and the customer service, any issues that I have they fixed super quick. I recommend this app 100%!

Blooming Intimacy
United States
Over 1 year using the app