Inventory Source , 206 reviews
I have used Inventory Source for over 10 years and overall they provide a important data service for my online products from my suppliers to my website. Their website and admin is much better since I started with them. However, we have experienced ongoing issues with products being mis-matched, wrong pricing, products being in stock and they are not, etc, causing us to cancel many orders. Their support is ok but not great. Sometimes requests for support and fixes go into a "Black Hole." Overall though, they provide a needed service at a fair price. The app is a connector to their data service and is really the login to your admin.
This app is great at times; having the ability to integrate with many different vendors to sell a wide range of products is a huge plus. There are, however, some quirks and downsides that should be addressed by their development team. First, inventory is not always up to date. There are frequent push/pulls between Inventory Source and the source vendor; however, sometimes they don't jive, which results in oversells. The act of overselling can create potential customer service nightmares. Second, PQS updates don't always function as expected. Finally, shipping rules need to be very strictly monitored within Shopify (or whatever shipping app) to ensure that process failures don't occur within Inventory Source. Aside from these small issues (that can become large if not monitored), it's been an excellent app and has allowed us to offer much more than we otherwise could have provided our customers.
Recommend: faster/more frequent inventory syncs between the source store and Inventory Source and Inventory Source and the Shopify store in which it is installed.
I've been using the Inventory Source App in my Shopify store (www.absolutesportfanshop.com) for two years now and I've been more than happy with this inventory integration with my Shopify store. It has made the management of the inventory in my store so much easier, quicker and less hassle for me as an online store owner! I couldn't be more pleased and happy with my choice of Inventory Source :-)
Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store
works great, had some problems with auto ordering and also had scammers targeting us and filled lots of chargebacks so just be cautious
Inventory source has been extremely helpful in getting our drop-ship and ecommerce integration set up quickly.
Definitely recommend it as a great tie into a plethora of drop-ship suppliers
Inventory Source has proven to be a great partner for Royal Xperiences. We've had some questions and needed guidance in setting up our store and making sure all of our settings were correct. The support staff at Inventory Source was responsive and quickly helped resolve our concerns. I recommend inventory source.
Super happy with this app and the customer service, any issues that I have they fixed super quick. I recommend this app 100%!
A little bit of a rocky start and sometimes have to wait a few hours before talking to someone, but overall I have been happy with the app. Saves me a lot of time and makes syncing up inventory a snap. It's expensive, but it's also a necessity if you have a large catalog. update(6/3/2021) So I wanted to give an update now that I have been using the service for a whole year. It would be very difficult to conduct business without this app. It saves me time in ways I can't describe. Now that I have learned the little quirks behind it, I can get most of what I need out of it. The only thing I wish they would is the ability automate price adjustments so the are just one cent below the whole dollar amount. For example, instead of seeing a price of 2783.99, I wish I could automate to have the price just say either 2789.99 or 2799.99 because it looks better. Other than that, I'm satisfied.
I Use this app to sync inventory and pricing from wholesalers. I've had a couple issues but the customer service team was quick to respond to them and offer solutions.