Reviews (131)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.

Edited September 17, 2021

t think support very good also satisfy this logistics also better experience this ithink application .
thanks for good supporter

clothitude store
India
Over 1 year using the app
September 18, 2021

we like sevice of ithinknlogistics. We are safe about payment thats best point with Ithink Logistics.

Devanshi Trends
India
Over 1 year using the app
December 20, 2021

Big thumbs up for their services. I have been using iThink for more than 1 months for now and I have had 0 complaints since the day I started. Unlike other shipping companies(I made a switch from Nimbuspost for this specific reason only) they have dedicated member to resolve issue. If you're looking for a shipping aggregator that actually listens to you and helps with delivering COD orders and reducing RTO percentages in a country like India, this is the place for you.

INDYDUKAAN
India
Over 1 year using the app
September 9, 2021

I Think Logistics is True Value Services With Every Single Need Of E- Commerce Website. Everything Is Perfectly Handled, Staff Is Too Good And Very Polite, Special Thanks To Bhumika Mem, Dilip Sir, Mayank Sir For Be The Best NDR Resolver I Ever Seen.

Atlantic Arthur
India
Over 1 year using the app
September 8, 2021

GOOD APP LESS RTO PERCENT AND FAST FOLLOW UP IN ANY COMPLAIN GOOD SERVISE TILL NOW.ITHINK PORTAL IS ALSO VERY EASY TO USE.

SAJAWAT INDIA
India
Over 1 year using the app
Edited December 2, 2021

Their Services are Good.The RTO rate is low with Ithink Logistics because they try to reattempt the undelivered product 5times, .
They always Response fast and try to solve the problem soon .

Designersaree.in
India
Over 1 year using the app
July 28, 2021

Happy with the services provided by iThink Logistics and team for continuous and on time support. Special thanks to Arbaz Qureshi for on time support and positive work.

Online Shopping Bazzar
India
Over 1 year using the app
December 20, 2021

Who doesn't like surprises the same way ithink logistics keep on launching new features regularly. This makes the experience even better.

Tarinika
India
Over 1 year using the app
April 7, 2021

Its a very nice app to use. Its smooth and has not glitches as well. Very easy to install as well. As of now have not faced any issues.

Enduring Grace - Men's Fashion
India
Over 1 year using the app
September 17, 2021

1. Their Services are very Good.
2. We really enjoy their services.
3. The RTO rate is very low with Ithink Logistics because they try to reattempt the undelivered product 5times, and they Call the customer personally.
4. The best thing about Ithink Logistics is its customer service. They always Response fast and try to solve the problem as soon as possible.

bigostriz
India
Over 1 year using the app