Reviews (132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.
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We have been in the eCommerce business for so many years, was always facing the problem with NDR many times we use to get fake remarks. Now we are shipping with iThink Logistics and the problem of NDR is fully solved and they have a user-friendly dashboard and I am making more profits now and getting live NDR reports. iThink helped us to reduce RTO 10 %. Also out customer Success executive Arbaz is very helpful he visits our office time to time to assist us.
They have given us key account manager Dhara and team pretty skilled and can quickly resolve our queries. We are not left unheard. always ready to work 24 hours ( Happy working )
t think support very good also satisfy this logistics also better experience this ithink application .
thanks for good supporter
we like sevice of ithinknlogistics. We are safe about payment thats best point with Ithink Logistics.
Big thumbs up for their services. I have been using iThink for more than 1 months for now and I have had 0 complaints since the day I started. Unlike other shipping companies(I made a switch from Nimbuspost for this specific reason only) they have dedicated member to resolve issue. If you're looking for a shipping aggregator that actually listens to you and helps with delivering COD orders and reducing RTO percentages in a country like India, this is the place for you.
it's a great app. easy and efficient. The service received from them adds value to our business . Thanks
I Think Logistics is True Value Services With Every Single Need Of E- Commerce Website. Everything Is Perfectly Handled, Staff Is Too Good And Very Polite, Special Thanks To Bhumika Mem, Dilip Sir, Mayank Sir For Be The Best NDR Resolver I Ever Seen.
GOOD APP LESS RTO PERCENT AND FAST FOLLOW UP IN ANY COMPLAIN GOOD SERVISE TILL NOW.ITHINK PORTAL IS ALSO VERY EASY TO USE.
Happy with the services provided by iThink Logistics and team for continuous and on time support. Special thanks to Arbaz Qureshi for on time support and positive work.
Its a very nice app to use. Its smooth and has not glitches as well. Very easy to install as well. As of now have not faced any issues.