Reviews (407)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies uploading designs and managing products. They praise the high-quality output, noting vibrant colors and sharp details, and enjoy a diverse product range including unique items like shoes and handbags. Competitive pricing and responsive customer service are highlighted as key benefits, along with easy integration with online store platforms, contributing to business growth and customer attraction.

April 30, 2019

This is app is great. I'm new to this but this app really helps me. great that the shipping price is included in the cost. wish there are more items to choose from though. please add more stuff.

Inspired by Stella
Canada
Over 1 year using the app
October 26, 2020

I used JetPrint to design several watches for a lifestyle brand I created as part of the Shopify platform. Everyone loves the products and I look forward to working with them on additional projects soon. Quick turnaround and great customer service. All you can ask for in a business partner. www.deltaixlife.com

Delta IX Life
United States
About 1 month using the app
November 30, 2020

this products route is nice but until not great yet.
that near. [nice point]
they products is nice design, good visual. [bad point]
this is not directly related as there is a shipping problem , but the product package arrived in broken state. this is something that needs improvement. thankyou and please keep up gowing.

FOLROUND
Japan
Over 1 year using the app
April 4, 2021

The app needs a save feature badly because you can't edit anything if the design needs to be changed you have to make it all over again, and it needs a zoom feature, then it would be a perfect app but great product selection.

E.HQ CLUB
United States
Over 1 year using the app
January 13, 2019

I really wish I had found this app before, I could have saved a lot of time and money. The free customiser is amazing. Can't wait for more items on it. Its all fantastic. My partner for sure!

Lilly Grace
United Kingdom
About 1 month using the app
January 4, 2019

good software easy to use, good quality many fixtures to work with, simple and professional i like and it is free

Camila MCL
Canada
About 1 month using the app
December 3, 2019

SCAM! I used this app on multiple orders and not once has an order be delivered. They always come up with untraceable AWB's and I have receivced lots of customer complaints due to JETPRINT not delivering their items. I have lost money because I refunded all customers but never received my money back from JETPRINT. Stay away!! Most unprofessional company on Shopify

Aviation Travel Shop
Australia
Over 1 year using the app
JetPrint Fulfillment replied December 3, 2019

Hello there, sorry for our oversight, the order was returned by FedEx first and changed to DHL official before, and the parcel has been successfully delivered to your customer on Nov. 27th, the detailed tracking info has been sent to your mailbox, please have a check. We're really sorry about our oversight, and promise this misunderstanding won't happen again. Thank you

July 9, 2021

I use this watch specifically for watch design. This is by far the most simplistic, cost effective (without comprimising quality) integration I've used to date. very please.

Kalon Jewelers
United States
About 1 month using the app
January 1, 2023

The app is user friendly and takes a little time to get use to. It still has a lot of opportunities for improvement but overall works great and the quality is good.

Flooded Clothing
United States
About 1 year using the app
December 14, 2021

Ordered fast shipping over 2 weeks ago, after 1 week in production they said it will be send 1-2 days after another week it's still in production. For 75 dollar for a watch you can get for 12 dollar on Ali express, and then this kind of service?!

Olivier Industries ® Art & Apparel
Germany
Over 1 year using the app
JetPrint Fulfillment replied April 1, 2024

Hello,

We deeply apologize for the delay in producing your order. We've recently bolstered our staff in the watch production line to expedite processing times moving forward.

Concerning pricing, we hear your feedback. Our product pricing is influenced by several factors, such as material quality and production processes. Rest assured, we've taken your comments on pricing into account and made adjustments accordingly.

Your business is important to us, and we sincerely hope you'll give us another opportunity to provide you with better service.

Thank you.