Reviews (407)

Overall rating
4
Counts per rating level
  • 66% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies uploading designs and managing products. They praise the high-quality output, noting vibrant colors and sharp details, and enjoy a diverse product range including unique items like shoes and handbags. Competitive pricing and responsive customer service are highlighted as key benefits, along with easy integration with online store platforms, contributing to business growth and customer attraction.

August 9, 2021

Mala experiencia con esta plataforma, la comunicacion conn èsta dejanmucho que desear y pese a la cantidad de comunicaciones, no han sabido dar una respuesta concreta ni una solucion a laentrega de los pedidos realizados, segun su plataforma lampriduccion lleva de 2 a 6 dias, pero ya hace mas de un mes y siguen sin poder darme una respuesta... en lo particular no lo recomiendo, y solo hicimos pedidos de prueba, imaginense que esto le pasa a un cliente.

Viral Art Wear
Spain
About 2 months using the app
JetPrint Fulfillment replied March 31, 2024

Hey there,

Forgive us for not speaking Spanish, so we will reply to you in English.

We're sorry to learn about your negative experience with our platform. We recognize the significance of timely delivery and transparent communication, and we're dedicated to enhancing these aspects.

We've established a new team specifically focused on delivering excellent service to our customers.

We hope you'll consider giving us another opportunity to earn your trust and collaborate with us in the future.

Thanks.

July 28, 2018

great app, easy to install, easy to add variants and set pricing. very intuitive app.

Hometravel
United States
About 2 months using the app
September 9, 2019

great quality watches! we love the simplicity of the logo application system and the huge variety of different watches available

Elodie Elyn
Canada
About 2 months using the app
JetPrint Fulfillment replied October 25, 2019

Thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business.

Edited September 2, 2020

I placed my first and only order with Jet Print on July 10th and today I still haven't received it and no refund. From my experience, this is the worst enterprise I have had to work with... I was patient, understandable but in the end, they fooled me... You are free to decide if you want to try it but I don't recommend. Unless of course you want to end up with angry customers all the time

Flannè™ Apparel
United States
About 2 months using the app
JetPrint Fulfillment replied April 2, 2024

Hello,

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by your order placed on July 10, 2020.

To address this issue, we've made changes within our team to enhance our service. We've established a dedicated team focused on providing prompt assistance and swiftly resolving any order-related issues.

Furthermore, we've initiated the refund process for your order. To expedite this procedure, please reach out to our customer service team with the required information, and they'll assist you in completing your refund.

Once again, we apologize for any inconvenience and appreciate your understanding. If you have any further concerns, please don't hesitate to contact us.

Thank you.

November 16, 2019

Awesome app. I will definitely recommend. Very intuitive way to add artwork to so many variety of products.

AW2 Designs
United States
About 2 months using the app
October 19, 2020

This website allows you to customize t- shirts hoodies clothing watches shoes and its really easy to design your logo and also best for beginers whos just starting their brand.

FashionGenZ
United States
About 1 month using the app
July 24, 2018

Love the items on here. Really looking forward to doing business on hereand with this company

Conklin Custom Carvings And Accessories
United States
About 1 month using the app
Edited July 24, 2019

It is really easy to use. Not spend much time for practices. It is really easy to use. Not spend much time for practices. Recommended.

Smiling shopee
Thailand
About 1 month using the app
Edited October 17, 2019

Unfortunately it makes no sense to start this business when you live in the EU, as the customs will catch every order of your customers as its not declared the right way. To this i had to pay extra 23€ (!) taxes to the customs just to get my sample package from them, what would be very unpleasant for a real customer...

More Money Watches
Germany
About 1 month using the app
JetPrint Fulfillment replied October 25, 2019

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. If our service makes your customer being charged by customs in the EU, maybe you choose the fast delivery method by DHL, the DHL agency needs the tax number for the EU. But you can choose the standard delivery method for customers, also, we have found some solutions for EU sellers.

September 19, 2023

In particular, I am uploading the AOP Hoodie...using your downloaded template but every time I go to upload the file is too large. Very frustrating.

Paisley Sian
United States
About 1 month using the app
JetPrint Fulfillment replied March 30, 2024

Hello,

Thank you for reaching out and for sharing your feedback with us.

We sincerely apologize for any inconvenience you experienced while trying to upload your AOP hoodie using our template. Rest assured, we have swiftly resolved the issue regarding file size limits to ensure a smoother experience for all our users moving forward.

We are always open to hearing from you, whether it's to report challenges or offer suggestions for further improvements. Your voice matters to us, and we're here to listen.

Thanks.